Nishant Pokhrel

WELCOME

Wait a bit . .

Back

MAKE IT

HAPPEN

: nis.pokhrel@gmail.com

: +1 973-641-2797

: Nishant Pokhrel

I make it a priority to respond promptly, typically within a few hours or as soon as possible given the time zone and my current commitments.

OR

Leave a message

NISHANT POKHERL

Technical Analyst and IT Support

Highly motivated and detail-oriented Junior Technical Analyst with a passion for technology, seeking challenge in a fast-paced environment where I can utilize my technical skills and analytical abilities to contribute to the success of a dynamic organization.

Work Experience

Jan 2023 - Feb 2023 · 2 mos

Junior Tech Analyst

IGP Health, New York

Implemented SOPs, reducing issue resolution time by 70%. Collaborated on system enhancements, resolved 70 weekly technical issues with 97% satisfaction. Conducted training to stay updated and enhance service quality.

Skills :

Troubleshooting · Remote Device Management · Software Deployment · Mobile Device Management · Cloud Migration · Customer Service · BMC Remedy Ticketing System · Regulatory Compliance · Jamf · TeamViewer

Jan 2022 - May 2022 · 5 mos

Data Analyst Intern

Caldwell University, New Jersey

Developed advanced competencies in Excel, Google Sheets, and Qualtrics. Filtered and sorted 1M+ datasets in multiple software programs including Excel and SQL. Used data visualization tools like Tableau and Google Design Studio.

Skills :

Microsoft Excel · Qualtrics · Tableau · Microsoft Power BI · Social Media Content Creation · SQL

Jan 2023 - Feb 2023 · 2 mos

Junior Tech Analyst

IGP Health, New York

Implemented SOPs, reducing issue resolution time by 70%. Collaborated on system enhancements, resolved 70 weekly technical issues with 97% satisfaction. Conducted training to stay updated and enhance service quality.

Skills :

Troubleshooting · Remote Device Management · Software Deployment · Mobile Device Management · Cloud Migration · Customer Service · BMC Remedy Ticketing System · Regulatory Compliance · Jamf · TeamViewer

Feb 2019 - Jan 2020 · 1 yr

Media Intern

The Himalayan Times, Kathmandu, Nepal

Wrote on different national issues. Managed social media handles of the press. Translated field reports into English. Reformatted and published news from Reuters, AP, and other partner media. Joined a lot of conferences.

Skills :

Research Skills · Writing and Editing · Interviewing Techniques · News Gathering and Reporting · Deadline Management · Digital and Multimedia Skills · Adaptability and Teamwork · Ethical Considerations

Projects and Jobs

Dec 2022

Stock Price Simulator

Personal Project

Built a financial model for thhe stock price of Tesla, Goldman Sacks, Boeing and Amazon using ten years data. Used SMA, MACD, BBands, and DMI to predict the price fluctuations and generated price-model for the stocks.

Technology used :

R Programming, Quanttmod, and Quandl

Let's team up and tackle your technical challenges together, making your systems run smoothly and seamlessly!